Training and Development
Training and Development is our speciality and please look at our training calendar to assess a variety of training courses to increase management and employee skills which are practical and cost effective.
We provide training for all staff in:
- Five Star Customer Service
- Anti- Discrimination
- Any other based on employer needs
- Dealing with escalated complaints
- Workplace Bullying
- Workplace Health and Safety
- Sexual Harassment
We also provide specific training for management as required. The training for management include but are not limited to:
- Managing Unacceptable Employee Behaviour
- Workplace Health and Safety for Managers
- Performance Appraisal and Management
- Investigation Practices
- Certificate IV in Workplace Training and Assessment
- Teamwork and Communication
- Unfair Dismissal – A Guide to the Fair Work Act
- Mentoring and Coaching
- Conflict Management
We can facilitate this training at your workplace or alternatively we have a wide range of external training rooms for this purpose.
All classes are run on a regular basis and please contact us for dates and times. Our classes are relevant and cost effective and run by engaging facilitators who provide a dynamic fun learning environment
All participants who complete any of our courses receive a Certificate of Completion and all participants are tested as to their knowledge and competency of the subject matter.